1. Introduction
1.1 Commitment to Privacy
Mulloon Institute is committed to protecting the privacy of our users and visitors. This Privacy Policy outlines how we collect, use, disclose, and manage your personal information in compliance with the Australian Privacy Principles (APPs) under the Privacy Act 1988.
1.2 Scope
This policy applies to all personal information collected through our website, mobile applications, and other digital platforms.
2. Collection of Personal Information
2.1 Types of Information Collected
We may collect the following types of personal information:
- Name and contact details
- Property information
- Recruitment information including resumes and supporting documentation
- IP address and device information
- Website usage and browsing history
- Transaction and payment information
- Communication and correspondence
2.2 Method of Collection
We collect personal information:
- Directly from you when you:
- Make a donation
- Complete forms
- Contact our customer support
- Explore recruitment opportunities with us
- Automatically through website technologies
- From third-party sources with your consent
3. Use and Disclosure of Personal Information
3.1 Primary Purposes
We use your personal information to:
- Provide our products and services
- Process transactions
- Communicate with you
- Improve our website and user experience
- Comply with legal obligations
3.2 Secondary Purposes
We will only use your information for secondary purposes if:
- You have provided consent
- The purpose is related to the primary purpose of collection
- The use is required by law
3.3 Disclosure to Third Parties
We may disclose personal information to:
- Service providers and contractors
- Payment processors
- Regulatory authorities
- Legal representatives
4. Data Security
4.1 Protection Measures
We take reasonable steps to protect all information which we hold (including your personal information). We also take reasonable steps to hold information securely in electronic or physical form.
4.2 Data Breach Response
In the event of a data breach, we will:
- Investigate the incident
- Contain and remediate the breach
- Notify affected individuals and the Australian Information Commissioner if required
5. Access and Correction
5.1 Right to Access
You have the right to:
- Request access to your personal information
- Receive the information in an accessible format
- Be informed about how we handle your data
5.2 Correction of Information
You can request correction of:
- Inaccurate, out-of-date, or incomplete information
- Errors in your personal data
6. Cookies and Tracking Technologies
6.1 Use of Cookies
We use cookies to:
- Enhance website functionality
- Analyse website traffic
- Personalise user experience
6.2 User Controls
You can manage cookie preferences through:
- Browser settings
- Opt-out mechanisms
- Cookie consent tools
7. Contact Information
7.1 Privacy Inquiries
For privacy-related questions or complaints:
- Email: info@mullooninstitute.org.au
- Postal Address: PO Box 126, Bungendore NSW 2620 Australia
8. Updates to Privacy Policy
8.1 Policy Revisions
We may update this policy periodically. Changes will be:
- Posted on our website
- Communicated via email or website notification
9. Consent
9.1 Acknowledgment
By using our website, you consent to the collection, use, and disclosure of your personal information as described in this policy.
10. Complaints Mechanism
10.1 Privacy Complaint Process
If you believe we have breached your privacy, you can:
1. Contact our Privacy Officer
2. Lodge a formal complaint
3. Escalate to the Office of the Australian Information Commissioner (OAIC) if unresolved
Last Updated: 3 December 2024